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Building a Community Platform using WordPress
Blog Post

Building a Community Platform using WordPress

A few things you should know about WordPress Security You need to keep your version of WordPress up-to-date. If you are maintaining a number of WordPress sites, you may want to bookmark their Roadmap. Other precautions to take in this regard include: a login-limit plugin, a security plugin and/or a great managed hosting provider. WordPress

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Developer Relations Salaries
Blog Post

Developer Relations Salaries

If you are here, you probably already know what Developer Relations is. In the event that you are unsure, check out this great post called “What is Developer Relations” by Mary Thengvall. Developer Relations is a pretty new concept, really. The oldest DevRel book on Amazon was published in 2018. However, the idea of using

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Facebook Group
Blog Post

Facebook groups are not the answer for your product community

I am a firm believer that Facebook is not the place that your product community should live. I realize there are some positives — people are already on it, someone may stumble upon your group, etc. However, the cons outweigh the pros in my opinion. The Cons of Using Facebook Groups 1. Some People Hate

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Net Promoter Score
Blog Post

What Is A Net Promoter Score?

Net Promoter Score is a score that you ask your customers that ranges on a scale of 0 to 10. Collecting Net Promoter Scores gives you a great detail of insight into how happy your customers are overall. It also gives you the opportunity to elevate those that love your product and fix poor relationships

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Super Fans
Blog Post

5 Easy Ways to Recognize Who Your Super Fans Are

Your company has super fans, it’s a guaranteed, known fact. You would already be out of business by now if it wasn’t true. So how do you find them so that you engage with them and leverage them for good? Net Promoter Scores The customers that answer with a 9 or 10 on a scale

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