About Devocate

What is Devocate & How Does It Work?

First of all, thank you for reading this post. Odds are it’s going to be pretty long, so bear with me. My name is Tessa Kriesel and I am the founder of Devocate and I have a big idea. A Little More About Me Before I get into telling you my big idea, I should

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Net Promoter Score
Customer Happiness

What Is A Net Promoter Score?

Net Promoter Score is a score that you ask your customers that ranges on a scale of 0 to 10. Collecting Net Promoter Scores gives you a great detail of insight into how happy your customers are overall. It also gives you the opportunity to elevate those that love your product and fix poor relationships

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Super Fans
Customer Advocacy

5 Easy Ways to Recognize Who Your Super Fans Are

Your company has super fans, it’s a guaranteed, known fact. You would already be out of business by now if it wasn’t true. So how do you find them so that you engage with them and leverage them for good? Net Promoter Scores The customers that answer with a 9 or 10 on a scale

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