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Developer Relations Success Metrics
Developer Relations

Developer Relations Success Metrics

I feel like each developer relations team that I meet is just making it up as they go. They are brainstorming ideas, making mistakes & iterating quickly. This is the nature of Developer Relations. There really isn’t an industry standard for measuring the success of your DevRel team. And to be honest, I am not

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Developer Relations Salaries
Developer Relations

Developer Relations Salaries

If you are here, you probably already know what Developer Relations is. In the event that you are unsure, check out this great post called “What is Developer Relations” by Mary Thengvall. Developer Relations is a pretty new concept, really. The oldest DevRel book on Amazon was published in 2018. However, the idea of using

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Facebook Group
Communities

Facebook groups are not the answer for your product community

I am a firm believer that Facebook is not the place that your product community should live. I realize there are some positives — people are already on it, someone may stumble upon your group, etc. However, the cons outweigh the pros in my opinion. The Cons of Using Facebook Groups 1. Some People Hate

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Devocate
About Devocate

What is Devocate & How Does It Work?

First of all, thank you for reading this post. Odds are it’s going to be pretty long, so bear with me. My name is Tessa Kriesel and I am the founder of Devocate and I have a big idea. A Little More About Me Before I get into telling you my big idea, I should

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Net Promoter Score
Customer Happiness

What Is A Net Promoter Score?

Net Promoter Score is a score that you ask your customers that ranges on a scale of 0 to 10. Collecting Net Promoter Scores gives you a great detail of insight into how happy your customers are overall. It also gives you the opportunity to elevate those that love your product and fix poor relationships

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Super Fans
Customer Advocacy

5 Easy Ways to Recognize Who Your Super Fans Are

Your company has super fans, it’s a guaranteed, known fact. You would already be out of business by now if it wasn’t true. So how do you find them so that you engage with them and leverage them for good? Net Promoter Scores The customers that answer with a 9 or 10 on a scale

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